Services | HighFive

Services We Offer

We provide a 360-degree customer experience solution to our clients across industries.

Inbound Process

We provide exceptional customer service experience through the Voice process to our domestic clients.

Outbound Process

We are experts in cross-selling and up-selling over voice always surpassing sales targets.

Survey and Market Research

We conduct surveys, market research, and campaigns for our clients through an innovative approach.

Customer Acquisition

We offer the right information to make the customers feel engaged, rewarded, and influence that will drive business results.

Customer Analytics

Build sustainable customer relationships. Harness your data to effectively attract and retain customers.

Recruitment & Payroll Outsourcing

We deliver business HR solutions to those who are aiming to target onboarding of the best available resources in the market.

Industries We Support

Banking & Financial

We partner with banking, financial services, and FinTech companies to drive CX in their journey

Insurance

We partner with insurers, brokers, and InsurTech companies to accelerate digital transformation.

Manufacturing

We work with businesses across consumer products, electronics and industrial manufacturing, and technology

Healthcare

Our digital-first Healthcare BPO solutions help our clients to achieve revenue targets while providing a smooth experience for patients

Consume Durables

We help leading consumer durables and electronics companies improve customer loyalty, increase sales and improve customer experience.

Energy & Utilities

We help leading energy and utility firms to create a delightful customer experience across the meter-to-cash journey

Travel & Leisure

We help Leading travel and hospitality companies translate traveler expectations into memorable experiences while accelerating revenue growth.

FMCG

We help leading FMCG companies improve customer loyalty, enhance conversion, and reduce operational costs.

DTC Brands

We help leading direct-to-consumer brands achieve sales goals while improving customer loyalty toward the brand.

Why should you partner with us?

Experience & Qualified Staff

Highly experienced team who understand the BPO & IT industry very well with more than 200 years of combined experience.

24x7 Customer Support

We run 24x7 customer care support centers for our clients.

Multi-lingual Support

Our agents speak more than 10 Indian regional languages. You name it, we have it.

Our Clients Reviews

Our clients love us. Check out what our customers talk about High Five

I am incredibly impressed with the customer support services provided by HIGH FIVE. I would highly recommend them to anyone looking for outsourcing customer support. Their team truly sets the bar high for what excellent customer service should be.

Akhil Chauhan

Ass. Manager, Vmart E-commerce

High Five's expertise and innovative ideas have been invaluable to our business, and I have no doubt that they will continue to excel in all their future endeavors. It is an honor to have them as my business partner, and I look forward to many more successful years of collaboration together.

Mohit Yadav

Manager OPS, Daenyx International

Since we have started our operation with Highfive we have found that the team is highly dedicated and exuberant in performing the operations in such a way that the desired results, KPI’s and customer satisfaction are achieved to the fullest. We would highly recommend Highfive as partner for taking care of customer care experience for any organization.

Avinash Anand

AGM, Transsion

Design your customer's experience across every touch point. Think beyond the contact center.